RI Booth LLC
These Terms and Conditions govern all bookings, services, and transactions offered by RI Booth LLC (the “Company”). By placing an order through the Company’s website or otherwise requesting the Company’s services, the client (the “Client”) agrees to be bound by these Terms and Conditions.
1. Booking and Payment
All orders placed through the Company’s website are considered booking requests only and are subject to review and approval by the Company. The Company reserves the right, in its sole discretion, to accept or decline any booking request based on availability, event date, event location, logistical concerns, or any other reasonable business consideration.
Payment authorization may be collected at the time the order is submitted. However, no booking shall be deemed accepted, confirmed, or binding unless and until the Company has reviewed the request and successfully captured the full payment. If the Company declines a booking request, the booking shall not be confirmed and no payment shall be captured.
2. Cancellation and Refund Policy
The Client may cancel the booking at any time prior to the event. In the event of cancellation, fifty percent (50%) of the total booking amount shall be non-refundable. The remaining fifty percent (50%) shall be refundable in accordance with the Company’s cancellation policy. No refund shall be due for any cancellation made after services have commenced.
3. Event Requirements and Setup
The Client shall provide a safe, suitable, and accessible operating area for the Company’s equipment and personnel. The Client agrees to provide approximately eight (8) feet by eight (8) feet of space and access to a standard electrical outlet within fifteen (15) feet of the setup location. The Company requires approximately forty-five (45) to sixty (60) minutes prior to the scheduled service start time for setup.
If the Client elects to provide their own backdrop, the Client shall be solely responsible for the delivery, setup, and removal of such backdrop. The Company will not assist with or perform any setup, installation, or adjustment of client-provided backdrops.
4. Overtime and Idle Time
Any services provided beyond the initial three (3) hour service period shall be considered overtime and billed at a rate of seventy-five dollars ($75.00) per hour. Overtime is subject to the Company’s availability and must be approved in advance. Overtime is limited to a maximum of two (2) additional hours.
Idle time refers to periods during which the Company’s personnel and equipment are required to remain onsite but are not actively providing photo booth services due to venue rules, scheduling restrictions, early arrival requirements, delayed departure permissions, or similar circumstances beyond the Company’s control.
Idle time shall be billed at a rate of forty dollars ($40.00) per hour. For example, idle time may apply if the Company is required to arrive prior to the permitted start time or remain onsite after teardown until departure is allowed.
Idle time is limited to a maximum of two (2) hours. The Company is not obligated to remain onsite for idle time exceeding this limit.
5. Props and Equipment Use
All props, equipment, materials, and accessories provided by the Company remain the sole property of the Company at all times. Props are provided solely for use during the event and are not included as take-home items unless expressly stated otherwise in writing. If props are removed, taken home, lost, stolen, or excessively damaged by the Client, guests, or other attendees, the Client shall be responsible for the replacement cost of such items.
6. Printing Policy
The Company shall provide photo prints in reasonable quantities consistent with normal event use. Generally, prints may be provided in a quantity corresponding to the number of individuals appearing in a photograph. For example, if three (3) individuals appear in a photograph, the Company may provide up to three (3) prints for that photo. The Company reserves the right to refuse excessive, abusive, or unreasonable print requests, including requests for large quantities of duplicate prints without legitimate event-related purpose.
7. Equipment Operation and Routine Service Interruptions
The Client acknowledges and agrees that minor interruptions in service may occur during the event for normal operational reasons, including but not limited to changing print media, replacing supplies, or making minor equipment adjustments. Such interruptions are typically brief and generally last approximately five (5) to ten (10) minutes. These routine interruptions shall not constitute non-performance, service failure, or grounds for refund, credit, or extension of service time.
8. Damage and Loss
The Client shall be liable for any damage to, destruction of, or loss of the Company’s equipment, props, materials, or other property caused by the Client, the Client’s guests, invitees, venue staff, or any other persons present at or associated with the event, excluding ordinary wear and tear. The Company reserves the right to charge the Client for any repair, replacement, cleaning, or related costs arising from such damage or loss.
9. Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the booking, the event, or the services provided. In all circumstances, the Company’s total liability, if any, shall be limited to the amount actually paid by the Client to the Company for the applicable booking.
10. Force Majeure
The Company shall not be liable for any delay, interruption, reduction in service, or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, severe weather, natural disaster, power outage, internet outage, equipment failure beyond reasonable control, governmental action, emergency conditions, labor disputes, transportation disruptions, or venue-related restrictions.
11. Photo Privacy
The Company respects the privacy of its Clients and their guests. The Company shall not use event photos for marketing, advertising, promotional materials, or other commercial purposes.
12. Service Area
The Company provides services within Rhode Island and select nearby areas of Massachusetts and Connecticut, as determined by the Company in its sole discretion. The Company does not provide services to locations that require access by boat, ferry, or other water-based transportation, or to locations the Company determines to be impractical or unsuitable for service.
13. Acceptance of Terms
By submitting an order, authorizing payment, or using the Company’s services, the Client acknowledges that the Client has read, understood, and agreed to these Terms and Conditions in full.