Use the contact form on our homepage. Enter your event date and location. We’ll get back to you within 24 hours.

No. Payment is not captured at checkout. We review your event details first. If we’re available, we capture the payment and confirm your booking. If we’re not available, no charge will be made. You will receive an email either way. By placing an order, you agree to our terms. Once a booking is confirmed, it is not eligible for a full refund; only a 50% refund may be issued.

Payment is not charged at checkout. We review your event details first. If we’re available, we capture the payment and send a confirmation email within 24 hours.

Cancel at least 24 hours before your event to receive a 50% refund. Cancellations on the event date or later are not eligible for a refund. Please contact us by email or through our contact form to cancel.

All packages include 3-hour photo booth service, a prop table, and instant printing. Classic adds a standard backdrop. Signature includes everything in Classic, plus a guest book station.

Idle time is when we are onsite but not operating the booth due to venue restrictions (early arrival, delayed start, or waiting to leave). It is billed at $40/hour, up to 2 hours. Idle time must be selected at the time of booking, and customers are responsible for confirming any vendor time restrictions with their venue.

Extra time is available at $75/hour, up to a maximum of 2 additional hours. This means the total photo booth service time cannot exceed 5 hours.

Yes. All prices shown already include applicable sales tax. No additional tax will be added at checkout.

We recommend a 10×10 ft space (minimum 8×8 ft). A power outlet must be within 15 feet of the setup area.

Setup and breakdown each take approximately 1 hour, and both are already included in your package.

Yes, we can set up outdoors on a patio or similar area, provided there is adequate shade and access to a power outlet. Outdoor setup is weather-dependent (no rain, snow, or strong winds).

We provide one print per person in each photo. For example, 3 people = 3 prints. We also print one additional copy for the guest book.

We offer 2×6 and 4×6 print sizes. You may choose one size for your entire event. If you would like to offer both sizes and allow guests to choose, the Signature package is required.

Yes, you can customize the text and add your own logo and images to the template. However, the template’s design elements, such as colors, graphics, and icons, cannot be changed or removed.

Please visit ribooth.store to browse our templates. Click the “+ Add” button to select your favorites, then complete the template selection form to submit your choices.

The number of templates depends on your package: Essential: up to 2 templates Classic: up to 4 templates Signature: up to 6 templates

Please complete the template selection form at least 72 hours before your event so we have sufficient time to prepare your templates.